Terms and condition
Aite PTE LTD’S AGENCY POLICY
The SERVICE is provided by Aite PTE. LTD. (“Aite”), with corporate bank account in Development Bank of Singapore Ltd 079025315.
TYPE OF SERVICE PROVIDED
This matchmaking service is a way for people to meet each other through compatibility matching by providing a matchmaking process that includes but not limited to the following:
(a) Character profiling to determine the personal qualities and other criteria for an acceptable candidate
(b) To identify potential matches
(c) Searching and referring of suitable matches
(d) the obtaining of feedback of the matches,
AGREE TO ABIDE BY TERMS OF SERVICE AGREEMENT
If you join as a client, AITE provides the SERVICE to you subject to the following terms and conditions (the “TERMS”).
In addition, when using the SERVICE you and AITE will be subject, effective upon notice to you whether by post or email), to any guidelines or rules (the “GUIDELINES”) applicable to the SERVICE which AITE may communicate to you from time to time. The GUIDELINES shall be deemed part of the TERMS.
Unless explicitly states otherwise, any new features that augment or enhance the SERVICE will be subject to the TERMS.
ELIGIBILITY: MINORS AND MARRIED PERSONS MAY BECOME CLIENTS BUT SUBJECTED TO AGE VERIFICATION, INDENTIFICATION CHECKS, PARENTAL SUPERVISION.
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Our services are not targeted towards, nor intended for use by, anyone under the age of 18. If you are under the age of 18, you are permitted to use our services under the parental supervision.
If you become a Client, you represent and warrant that you are at least 18 years old and able to interact in a proper manner (“proper” means either you are not rude, offensive or violent. A person is considered proper if the customer feedback or its equivalent has been rated positively”).
Your usage of this SERVICE is for your sole, personal use. You may not authorize others to use our services and you may not assign or otherwise transfer your account to any other person or entity.
DISCLAIMER OF LIABILITY
AITE is not liable to the users of the SERVICE for the conduct of or information provided by the other clients of AITE. Nor is AITE responsible for any damage to a person, arising out of the use of the SERVICE. The users and clients acknowledge that they assume all risk and or responsibility for any loss or damage arising from the use of the SERVICE.
DISCLAIMER OF WARRANTIES
You expressly understand and agree that:
(a) No Guarantees. AITE may not be able to provide matches for everyone seeking to use its services. Further, Aite makes no guarantees as to the number or frequency of matches through the matchmaking Service, or to such matches' ability, desire or criteria to communicate with any user. You understand that Aite makes no guarantees, either express or implied, regarding your ultimate compatibility with individuals you meet through the Matchmaking Service or as to the conduct of such individuals.
(b) No advice or information, whether oral or written, obtained by you from Aite through or from the SERVICE shall create any warranty not stated in the terms.
(c) Background information By requesting to use, registering to use, and/or using the matchmaking Service, you represent and warrant that you are not a wanted felony and/or are not required to register as a terrorist with any government entity. Aite reserves the right to conduct any background check, at any time and using available public records, to confirm your information. However, Aite DOES NOT CURRENTLY CONDUCT BACKGROUND SCREENINGS ON ITS MEMBERS UNLESS SPECIFICALLY REQUESTED. BY AGREEING TO THESE TERMS AND CONDITIONS, YOU HEREBY AUTHORIZE ANY SUCH CHECK.
- (d) The Company is not responsible for the conduct of any Member. As noted in and without limiting disclaimer of liabilities and warranties, in no event shall the Company, its affiliates or its partners be liable (directly or indirectly) for any losses or damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else in connection with the use of the Website or Service including, without limitation, death, bodily injury, emotional distress, and/or any other damages resulting from communications or meetings with other Members or persons you meet through the Service. You agree to take all necessary precautions in all interactions with other clients, particularly if you decide to communicate privately or meet in person, or if you decide to send money to another Member. You should not provide your financial information (for example, your credit card or bank account information), or wire or otherwise send money, to other Members.
(e). All risk associated with our services is assumed by the client and agrees to release and hold harmless Aite Pte Ltd from any liability for injury and loss suffered by you through the use of our services to the fullest extent permitted by applicable law.
PRIVACY
(a) Aite Pte Ltd complies with the Personal Data Protection act of which takes into account the follow:
a. Consent – Our company may collect, use or disclose personal data only with the individual’s knowledge and consent (with some exception due to a warrant or court order);
b. Purpose – Our company may collect, use or disclose personal data in an appropriate manner for the circumstances, and only if they have informed the individual of purposes for the collection, use or disclosure; and
c. Reasonableness – Our company may collect, use or disclose personal data only for the specified purposes that would be considered reasonable.
YOUR REGISTRATION INFORMATION MUST BE ACCURATE, CURRENT AND COMPLETE
If you become a client, you agree to:
(a) You are solely responsible for your conduct and for the information you provide to AITE or transmit to other clients.
(b)You will not transmit to other clients or employees of AITE or the general public any defamatory, inaccurate, abusive, obscene, profane, offensive sexually oriented, threatening, harassing, racially offensive, religiously offensive, illegal material, or any material that infringes or violates other clients’ or AITE employees’ or AITE rights (including but not limited to, intellectual property rights, and rights of privacy and publicity). Please notify AITE in writing about conduct or material from other clients which you believe infringes these rules. In the event you abuse or threaten employees of AITE verbally and/or physically, AITE reserves the right to take legal actions against you.
(c) You will use the SERVICE in a manner consistent with any and all applicable laws and regulations.
(d) You will not impersonate any person or entity.
Ooshhhh PTE LTD’s Refund Policy
REFUND
3 Days Cooling Down Period: Within three (3) calendar days from the date of payment, if you wish to cease our services, AITE will return to you the service fee less the administration fees of SGD 100.00 which are non-refundable. After three (3) calendar days of your trial date, all service fees paid to OOSHHHH are NON-REFUNDABLE and NON-TRANSFERABLE.
Profile Preview Trial: After your trial preview profile, if you wish to cease our services, AITE will refund you the matchmaking fee.
Not all packages may have a free profile trial and it is important you check and clarify which packages have one date. If a package is renewed, it will not have a free profile trial.
Dispute Resolution Procedures
Disputes between you and the Company regarding the Service may be reported to aite@aiteglobal.com and your report will be directed to our customer service officers’ inbox and they will then respond to you via email within 1-3 working days. Or, you may call us directly at 6692 8012 during our working hours @ 11am-6pm on Weekdays and Weekends except during lunch hours from 1pm to 2pm and one of our consultants will respond to your query. (Information to be updated as soon as possible.)
Questions and Assistance Procedures
You may contact us at any time should you have any questions or need assistance. You must call us at 6692 8012 if your personal information, contact details or matching preferences have changed. (Contact infomation will be updated soon again. Sorry about any inconveniced caused.).
